Poor Communication Skills are Costly. When team leaders do not provide clear instructions, the team members are unable to perform their daily tasks accurately. This leads to mistakes confusion, stress and lack of trust. Poor communication also leads to incomplete information, conflict, and gossip in the workplace.
The Problems of Ineffective Communications:
The majority of conflicts in the workplace are caused by inefficient communication skills. When there are communication problems, working relationships suffer and people are hesitant to open up. If communication problems are not addressed in a timely manner, the workplace culture, productivity, individual performance and employee morale will deteriorate.
Learning Objectives of the Webinar:
- Effective communication principles
- The impact of Body language and Voice Tone
- Communicating basic work expectations
- Communication Skills Exercises