Essential Leadership Skills for Supervisors and Team Leads

Essential Leadership Skills for Supervisors and Team Leads

Most Spanish speaking supervisors have not received the leadership training that is essential in a high performance workplace. Although they have great job knowledge, they often lack the people skills.

In this workshop the supervisors will learn:

The role of the leader
Supporting and developing the team members
Motivate the team members
Build trust and provide guidance
Build morale

Effective Communication Skills

Effective Communication Skills

Words may not always communicate our intentions. How we say ithe words, our body language, and voice tone influence our message. Our communication style describes and defines us.

In this workshop the supervisors will learn:

To improve their communication style, develop trust, apply the key principles of interpersonal communications and communicate basic work expectations

Conflict Resolution Skills

Conflict Resolution Skills

Conflict in the workplace is inevitable. Often, a conflict resolution is made worse by ineffective and negative responses. Successful organizations deal with conflict in a manner that leads to acceptable resolution.

In this workshop the supervisors will learn:

To identify the barriers to conflict resolution, control emotional gut responses, explore ideas and provide action plans, and involve the team members in the decision making process.

Providing Constructive and Effective Feedback

Providing Constructive and Effective Feedback

The Purpose of Constructive Feedback is to encourage and maintain desired behavior while reducing or eliminating undesired behavior. When feedback is given correctly, it can be a powerful tool that helps the team member succeed.

In this workshop the supervisors will learn:

To be specific when communicating both, desired and unwanted behaviors, the use of the feedback planner; be objective when discussing behaviors; and avoid negative criticism.

ON SITE WORKSHOPS: Suggested Training Schedule

The leadership training is provided to suit your schedule: Each workshop is designed to be delivered in 3 hours.

Suggested Times:
Day 1: Essential Leadership Skills for Supervisors – 8 am to 11 am
Effective Communication Skills – 12 – 3 pm

Day 2: Conflict Resolution Skills – 8 am to 11 am
Providing Constructive Feedback – 12 – 3 pm

At the conclusion of the 4 workshops, the participants will receive a Certificate of Completion.

For information on scheduling the workshops, cost and a detailed proposal of the Leadership Series for Spanish speaking supervisors and team leaders, please email us at:
learn@trainingforhispanics.com
or call us at: 972 991 7803

Client Testimonials