– Effective communication principles 

– The impact of Body language and Voice Tone  

– Communicating basic work expectations 

– Communication Skills Exercises 


There are communication errors even when we speak the same language. How much more so when different languages and cultures work together? Communication problems are costly and create frustrations and conflicts in the team.

In this webinar, the supervisors will learn how to apply the principles of effective communications by ensuring the messages are delivered clearly and by learning to ask clarifying questions.