LEADERSHIP TRAINING FOR SPANISH SPEAKING SUPERVISORS
Most Spanish speaking supervisors are promoted because of their extensive years with the company, job knowledge, and strong work ethic. The transition from team member, or team lead to supervisor is one that carries immense responsibilities.
In The Leadership Series, the supervisors learn the skills they need to motivate the team members, deal with aggressive behaviors and promote a culture of respect and civility in the workplace.
They learn to solve problems by applying process based leadership principles rather than by ineffective gut reactions.
Building a workplace culture that encourages each team member to be accountable for his or her behaviors is one of the most powerful and creative methods of establishing a high-performance work environment.
IMPORTANT FACTS TO KNOW WHEN TRAINING SPANISH SPEAKING EMPLOYEES
Providing a leadership training program for first generation, non-English fluent Hispanic employees can be a challenging task. Many leadership training programs fail to reach their learning objectives because they don’t take into account their cultural differences and specific learning preferences.
Hispanic supervisors want to "live the learning". They don't want to hear the facilitator deliver a lecture or present theoretical ideas. They want to own what they learn so that they can apply it immediately outside of the classroom. Experiential training works best and offers the greatest chance that the learning will stick over the long run.
Story telling that illustrates and brings to life the leadership principles are also highly effective. Once these methods are applied and combined with the skills practice sessions, the facilitator not only enforces the key points but gains the trust of the participants as well.
INSPIRING SPANISH SPEAKING SUPERVISORS TO SUCCEED
As a leadership trainer who works with first-generation Hispanic employees, I’m often inspired by their intense willingness to learn. For most Spanish speaking supervisors, sitting in a conference or training room with their workbooks is not a familiar experience. In fact, for most, it’s the first time they appear in front of an instructor.
The reactions are almost always the same. At first, they feel intimidated, fearing they might be challenged or worse, embarrassed by questions they may not be able to answer correctly. Once they realize that they’re learning practical leadership principles they can apply in the workplace, they begin to let go of their defenses. This is when the energy is released, the questions begin to fly and the sheer desire to know more is suddenly released.
It’s heartwarming to know that the leadership lessons can make a significant difference in improving their quality of life in the workplace.
The material you provide is very relevant and specific to the needs of our Spanish speaking supervisors and managers. I so much appreciate your professionalism and sense of humor.